Our Materials

StrideOn Product Care Guide: Love Your Shoes & Bags, And They’ll Love You Back

If you truly care for your StrideOn shoes or bags, they’ll continue to support you through every journey, mile after mile. Taking good care of your StrideOn products not only preserves their quality and appearance but also ensures they stay with you for the long run. Below are four essential care tips to help you protect and maintain your favorite StrideOn items.

 

1. Keep It Shady – Avoid Overexposure to Light, Heat, and Water

Your StrideOn shoes and bags are designed to perform and look great, but too much exposure to sunlight, high temperatures, or moisture can damage their materials and shorten their lifespan. Direct sunlight can cause fading, heat can warp or dry out leather and adhesives, and water can stain or degrade certain fabrics and finishes. To keep them in top shape, avoid leaving your StrideOn gear in direct sun, near heaters, or in damp places. When not in use, choose cool, dry, and shaded storage spots.

2. Avoid Harsh Chemicals – Use a Gentle Soap for Cleaning

Some everyday cleaning agents can be surprisingly tough on your shoes and bags. Alcohol, acetone, and oils are particularly harsh and can strip away color, weaken materials, or cause irreversible damage. Instead, clean your StrideOn items with care using a soft cloth and a gentle soap solution. Wash by hand, and avoid scrubbing too hard or using rough brushes and industrial-strength cleaners. A mild touch helps preserve the material’s integrity and keeps your gear looking fresh.

3. Lighter Colors Need More Attention

Just like with any fashion item, color makes a difference when it comes to maintenance. Lighter-colored StrideOn shoes or bags tend to show dirt, scuffs, water marks, and stains more easily than darker ones. So if you’ve chosen a lighter shade, take a bit more care during wear and cleaning. Try to avoid walking through muddy areas, spilling liquids, or rubbing against surfaces that could transfer color or grime. A proactive approach will help your lighter items stay bright and clean.

4. Store with Care – Let Your Gear Rest in Its Dust Bag

When you’re not wearing or using your StrideOn shoes or bags, proper storage is key. Always place them in the included dust bag (or a similar protective cover) to keep them safe from dust, scratches, and accidental damage. Think of it as giving your gear a little “beauty rest.” Just like you wouldn’t leave your favorite clothes crumpled in a corner, your StrideOn items deserve a clean, protected space when they’re not in action.


🛡️ Pro Tip from StrideOn:

Regular, gentle care makes a big difference. Simple steps like wiping down after use, cleaning spills immediately, and storing your items properly will help extend their life and keep them looking brand new. Your StrideOn shoes and bags are built to go the distance — and with the right care, they’ll keep up with you for every step of the way.


If you ever have questions about caring for specific materials like leather, suede, mesh, or nylon, feel free to reach out to our customer care team. We’re here to help you get the most out of your StrideOn products.

— The StrideOn Brand Team

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

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